Privacy Policy
Effective January 2026
At DJR Performance Limited, we are committed to protecting the privacy and security of our patients and website users. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal information:
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Identity and contact information including name, email address, phone number, address.
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Billing and payment information were applicable.
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Information related to your goals, performance, wellbeing or coaching needs shared during our consultations or services.
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Website usage data, including IP address, browser type, pages visited, and time spent on the website through cookies and data analytics tools.
2. How We Use Your Information
We use your personal data for the following purposes:
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Scheduling appointments and providing support
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Communicating important updates about your progress
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Sending appointment reminders or service follow-ups
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With your consent, sending marketing offers or newsletters
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Maintaining internal business records
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Improving our website and user experience
3. Legal Basis for Processing (GDPR)
We rely on one or more of the following legal bases to process your data:
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Your explicit consent
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Performance of a contract (e.g., providing booked services)
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Legal obligation (e.g., session record-keeping)
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Legitimate interest, where it doesn’t override your rights
4. Sharing of Information
We do not sell your personal information. We may share your data:
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With service providers like our booking or email platforms
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If required by law or public health authorities
5. Data Security
We implement appropriate technical and organisational safeguards to protect your information, including encryption, secure storage, and limited access by authorised staff only.
6. Your Rights (GDPR)
If you are in the EU or UK, you have the right to:
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Access, correct, or delete your data
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Withdraw consent at any time
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Restrict or object to data processing
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File a complaint with a supervisory authority
To exercise your rights, contact us at: dan@djr-performance.com
7. Retention of Data
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by medical record laws and British Psychological Society (BPS) guidelines.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve performance. You can manage your preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions, please contact us at:
DJR Performance